Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. There are only three ways within our website to voluntarily submit your information:
a) Subscribe and sign up to hear about specials, sales and events - which only requires your email address - no name or phone number or date of birth. You have to verify your email by clicking the link in the confirmation email sent for the subscription to be valid. When you receive an email you have the ability to unsubscribe to any further emails.
b) If making a purchase from the online shop, you need to submit your name, physical address, email and phone number. This information is emailed to Lisa, who will then make contact with you or you can call her, to organise postage and payment over the phone.
c) If sending a "contact us" message from the home page, you need to submit your name and email address with your question.
If you do not want to share any information through the website, then just call Lisa directly on 0400 055 989.
Our website cannot process any payments and no-one can set up or register an account, which means we do not need to have any passwords and no credit card information can be stored..
It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
We provide links to websites outside of our websites, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.
For more information about privacy issues in Australia and protecting your privacy, visit the website of the Office of the Australian Information Commissioner.